Terms And Conditions
Su Su Ma Ma is a fair trade company. A copy of our fair trade policy can be found here, or please write or telephone for a leaflet.
As far as possible, all items and sizes listed are kept in stock, and will be processed within 5 working days from receipt of order, subject to availability. Orders should normally take no longer than 7 days from receipt of order to delivery.
Please note that as this is a small business we are sometimes away on buying trips and cannot process orders during this time. At these times a note on this website and email responses will be posted.
Don't forget to include a contact number (telephone or e-mail) in the event that any garments or colourways are unavailable.
Please ensure that order forms are completely filled in so that dates are clear. See order form for postage rates, wholesale guidelines and size chart.
Our terrestrial address:
Su Su Ma Ma World Wear
2 Brambletyne Avenue
Saltdean
BRIGHTON
BN2 8EJ
England
Our telephone numbers:
Phone +44 (01273) 300606 Fax 01273 309815 Mobile 07956 545975
Returns policy
If any item you purchase doesn't live up to your expectations, is damaged in any way, or the wrong size, simply return it in the post (get a certifcate of posting - they're free!).Pop a note into your parcel explaining whether you would like a refund or exchange.
Please note, unwanted items may be returned for a full refund or credit note, minus postage and packing, as long as they are received back in unworn condition, within 10 days of receipt.
Postage rates
Orders to the UK - Currently, postage and packing is generally £1.20 per item, with the exception of smaller items which range from £0.40 per item upwards.
Orders to europe - Currently, postage and packing is generally £2.40 per item, with the exception of smaller items which range from £0.80 per item upwards.
Orders to the rest of the world - The best postage and packing rates will be notified to you by email before your order is processed.
All postal charges include VAT at the standard rate.
Member of the British Association for Fair Trade Shops Recognised by BAFTS as a Fair Trade importer